Dynamics 365 is a Microsoft's cloud-based CRM - a comprehensive suite of business applications that can help you streamline your operations and improve your bottom line. IT Max is an expert in Dynamics 365 deployment and customization, offering it as a service to our clients.

Dynamics 365 offers a suite of integrated applications that work seamlessly together, enabling businesses to manage all aspects of their operations from a single platform.

Our Dynamics 365 service include configuring Dynamics 365 for Sales, Dynamics 365 for Customer Service, Dynamics 365 for Finance and Operations, and Dynamics 365 for Project Service Automation, among others. Each application is designed to help your businesses manage specific aspects of their operations, such as customer relationships, financial reporting, and project management. By using Dynamics 365, you can benefit from a comprehensive platform that provides real-time insights and analytics to drive informed decision-making.

After helping your organization implement Dynamics 365 seamlessly, we provide ongoing support and training to ensure that you get the most out of the platform. We work closely with our clients to identify their unique needs and goals and customize the platform to meet those requirements.

Revolutionize Your Contact Center with CCaaS: Streamline Customer Interactions and Boost Satisfaction.

we offer CCaaS as a service to our clients, providing them with a reliable and flexible contact center solution that can be customized to meet their unique needs. CCaaS uses the internet to connect customers with businesses, eliminating the need for physical infrastructure and equipment. With CCaaS, businesses can manage their contact center from a web-based portal, allowing them to easily add or remove agents, set up call routing, and access real-time data and insights.

Our CCaaS service is designed to help businesses reduce costs, increase flexibility, and enhance customer satisfaction. With features such as omnichannel support, real-time reporting, and automatic call distribution, businesses can ensure they deliver a seamless and personalized customer experience. In addition, our CCaaS service includes advanced analytics and AI-powered tools (such as sentiment scoring by voice analysis), allowing businesses to gain valuable insights into their customer interactions and make data-driven decisions to improve their operations

We offer workplace gamification as a service to our clients, providing them with a range of customizable tools and techniques to motivate their workforce. Workplace gamification involves the application of game elements and mechanics to workplace contexts and tedious tasks to encourage desired behaviors and achieve specific goals.

Our workplace gamification service includes a range of features designed to increase engagement and motivation. These features include leaderboards, challenges, rewards, and badges, which are all customizable to meet the unique needs and goals of each business. By using game elements in the workplace, employees are incentivized to meet their targets and compete with their colleagues, leading to a more motivated and productive workforce.

Our team of experienced technicians can help businesses integrate workplace gamification into their operations seamlessly. We provide ongoing support and training to ensure that businesses get the most out of the platform and can make data-driven decisions to improve employee performance and satisfaction.

Cloud telephony, also known as hosted telephony, is a modern phone system that allows businesses to communicate more efficiently and effectively. As an MSP provider, we offer cloud telephony as a service to our clients, providing them with a reliable and flexible phone system that can be customized to meet their unique needs. Cloud telephony uses the internet to connect phone lines, eliminating the need for physical phone lines and equipment. With cloud telephony, businesses can manage their phone system from a web-based portal, allowing them to easily add or remove users, set up call forwarding, and access voicemail messages from anywhere.

Our cloud telephony service is designed to help businesses reduce costs, increase flexibility, and enhance communication. With features such as call routing, auto-attendants, and voicemail-to-email, businesses can ensure they never miss an important call. In addition, our cloud telephony service includes advanced call analytics and reporting, allowing businesses to gain valuable insights into their phone system usage, and make data-driven decisions to improve efficiency and customer satisfaction.

Our team of experienced technicians can help businesses migrate to cloud telephony seamlessly, with minimal downtime and disruption. We provide ongoing support and training to ensure that businesses get the most out of their phone system, and can take advantage of all the features and capabilities that cloud telephony has to offer.